Helping readers select books

Survey How readers select fiction by Lyn Sear & Barbara Jennings, Research & Development Report, No. 9, 1986.

Survey questions:

  • Would any of the following help you find the sort of books you enjoy?
Those surveyed:
  • 135 borrowers
Time of survey:
  • October 1985

  • Weekdays and Saturdays
Location of surveys:
  • Strood Library: 17,000 volumes

  • Tunbridge Library: 23,900 volumes

  • Maidstone Library: 39,900 volumes
Survey results:

Question: Would any of the following help you find the sort of books you enjoy?
  • Patrons ranked desired help in the following order.

    1. List of information about books

    2. If you like "x", try "y" lists

    3. Displays

    4. More help from staff

  • Patrons' reasons for not wanted more staff help included:

    1. Unapproachability - "they always look busy"

    2. Low expectations - "they would not know what I like"

    3. Requests about fiction are considered frivolous.

    4. Personal nature of fiction selection - "I like to make up my own mind."