Survey How readers select fiction by Lyn Sear & Barbara Jennings, Research & Development Report, No. 9, 1986.
Survey questions:
- Would any of the following help you find the sort of books you enjoy?
- 135 borrowers
- October 1985
- Weekdays and Saturdays
- Strood Library: 17,000 volumes
- Tunbridge Library: 23,900 volumes
- Maidstone Library: 39,900 volumes
Question: Would any of the following help you find the sort of books you enjoy?
- Patrons ranked desired help in the following order.
- List of information about books
- If you like "x", try "y" lists
- Displays
- More help from staff
- Patrons' reasons for not wanted more staff help included:
- Unapproachability - "they always look busy"
- Low expectations - "they would not know what I like"
- Requests about fiction are considered frivolous.
- Personal nature of fiction selection - "I like to make up my own mind."